MORRIS HOUSE GROUP PRACTICE
PATIENT CARE, EDUCATION AND INNOVATION
Booking an appointment during Coronavirus 2020
By phone
Telephone reception on
0203 143 3600
All calls are recorded for training and quality purposes
Please use the eConsult link to request non-urgent clinical and admin support.
eConsult is an online portal where you can check your symptoms, receive medical advice or consult online with our GPs at The Morris House Group Practice. Please note - eConsult is now available for children aged between 6 months and 16 years of age. The consulter must be the legal parent or guardian. All children e-consultations will result in either a telephone call from a clinician or an invite to bring your child to the surgery for a face to face consultation.
Appointment Changes due to Coronavirus
Due to Coronavirus we are currently offering all patients telephone triage appointments as their first point of contact. At present it is not possible to make an appointment in person or via the website.
If you have cough, cold, fever or other viral symptoms that are mild you do not need to call to speak with a doctor - please visit https://111.nhs.uk/covid-19 for more information.
If you need to speak to a doctor about any medical problem please call the surgery on 0203 143 3600. Our receptionists will triage your query and if needed one of our clinicians will call you back. Please do not come to the surgery unless you have spoken to a clinician on the phone first.
For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19 please do not go to your GP surgery, pharmacy or hospital. Use the NHS 111 online service at 111.nhs.uk/covid-19 to find out what to do next.
Further Information
Arriving for an appointment
Your should arrive at least 10 minutes early for an appointment. When you arrive at the surgery for an appointment, please use our self check-in screen which is located to the left of the reception counter rather than checking in at the reception desk. Various language options are available. If you are more than 10 minutes late, the doctor or clinician may be unable to see you and this may be treated as a missed appointment.
Missed appointments
Please let us know as soon as possible if you cannot attend your appointment so that we can make it available for another patient. If you repeatedly miss appointments then you may be asked to register elsewhere.
Home visits
We only make home visits for those patients who are housebound – too frail or too ill to attend. Examples of patients we might visit would include bedbound patients and patients who might come to serious harm if moved or where movement might worsen their condition. Our reception staff will ask you several questions in order to make an assessment as to whether a home visit is suitable.
Your request for a visit will be put to a clinician who will assess it on a medical basis before deciding whether to visit. The clinician may also telephone phone you in order to inform this assessment.
Please note that a visit request may be refused where the practice considers that a visit is not appropriate.
Duty Doctor
A duty doctor is available every afternoon to speak to patients whose needs are clinically urgent and cannot wait until the following day.
Please phone between 4.30 and 5.30 to speak to a clinician who will assess your requirements.
Hub Appointments
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 18:30 - 20:30
Saturday and Sunday: 08:00 - 20:00
Call 0330 053 9499 during the above hub opening hours to book an appointment:
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Bounds Green Group Practice, Gordon Road, London N11 2PF
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Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
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Queenswood Medical Practice, 151 Park Road, London N8 8JD
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Lawrence House Surgery, 107 Philip Lane, London, N15 4JR
You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional.
